Connecting an unscheduled TelePresence Conference Room Endpoint to a WebEx Meeting

Introduction

This guide provides step-by-step instructions for connecting an unscheduled TelePresence Conference Room Endpoint to a WebEx meeting. You can connect by directly calling into the meeting or joining via your laptop. This setup is particularly useful for enhancing the meeting experience with high-quality video and audio.

Method 1: Call Directly Into the Meeting Address

Steps:

  1. Start the Meeting: Ensure the WebEx meeting has started or the host has logged in.

  2. Dial the Meeting Address:

    • From the TelePresence Touchpad, dial the meeting address in the format: XXXXXXXXX@fscj.webex.com.

    • Replace XXXXXXXXX with your actual WebEx meeting number (e.g., 123234345@fscj.webex.com).

  3. Follow On-Screen Prompts:

    • Follow the instructions displayed on the TelePresence screens.

    • You may be prompted to enter either:

      • Host Key: Found in the meeting details if you are the host.

      • Attendee ID: Found in your 'Call In' information pop-up box.

Method 2: Join via Your Laptop

Steps:

  1. Log Into WebEx:

    • From your laptop, navigate to webex.fscj.edu.

    • Click "Start" or "Join" to launch the WebEx meeting.

  2. Select Video System:

    • At the setup screen, locate the bottom left corner and click on "Use Video System".

  3. Enter Video Address:

    • Click on "Enter a Video Address" and input the address for the specific TelePresence Conference Room you are calling from. Below are the addresses for various locations:

      • Deerwood: tp-dwc-e1517@fscj.edu

      • South: tp-sth-d110@fscj.edu

      • AO: tp-ao-403a@fscj.edu

      • ATC: tp-atc-t116@fscj.edu

      • Kent: tp-knt-f126@fscj.edu

      • Cecil North: tp-ccn-a101e@fscj.edu

      • North: tp-nth-c136@fscj.edu

      • Nassau: tp-ncc-a111@fscj.edu

  4. Start Meeting:

    • Click "Start Meeting" and wait a few seconds for the process to complete.

  5. Answer Incoming Call:

    • The TelePresence Endpoint will receive an incoming call from WebEx.

    • Answer the call and press "1" when prompted to join the meeting with TelePresence video and audio.

Important Note

  • If you choose to record the WebEx meeting, only the shared content and audio bridge will be recorded. The camera video panes will not be included in the recording.

Conclusion

Following these steps will allow you to seamlessly connect a TelePresence Conference Room Endpoint to a WebEx meeting. If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu

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