How to Confirm Activation of Your New WebEx Account

This guide will walk you through the steps to confirm the activation of your new WebEx account at Florida State College at Jacksonville (FSCJ). Follow these instructions to ensure your account is properly set up and ready to use.

Step-by-Step Instructions

Step 1: Access the WebEx Site

  • Open your preferred web browser.

  • Navigate to the FSCJ WebEx site by entering the URL: fscj.webex.com.

Step 2: Sign In to Your WebEx Account

  • Click on the Sign In button.

  • Enter your FSCJ email address and click Next.

Step 3: Authenticate via FSCJ Single Sign-On

  • You will be redirected to the FSCJ Single Sign-On page.

  • Enter your FSCJ User ID and password.

  • Click the Sign In button.

Step 4: Confirm Account Activation

  • Once signed in, you will be directed to your WebEx portal dashboard.

  • Seeing the dashboard indicates that your WebEx account is confirmed and activated.

Troubleshooting

  • If you receive a message stating, “Your account does not have access to this WebEx site,” follow these steps:

    • Visit the Knowledge Base Article titled How to Obtain a WebEx Account for further assistance.

Additional Information

  • For more information, see KB0010904, Getting Started with Cisco WebEx Personal Room, WebEx Meetings, and WebEx Events.

  • If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu