Daily Spam Digest Email

Daily Spam digest email

Daily Spam Digest Email

To aid in the prevention of unwanted or unsafe emails, the FSCJ email administrator has created policies to ensure messages containing potential junk/spam content or specific attachments aren't delivered directly to your inbox. Instead, they are held in a quarantine area called the Hold Queue.

You can view and control these messages, by using the automated digest sent to your Inbox daily at 4 p.m. The email will be sent from Spam Digest <spam_digest@fscj.edu> with a subject of You have new held messages. If there are no messages in your Hold Queue, you will not receive the digest email.

An example digest is displayed below.

Using the Digest

The digest lists the actions you can take to ensure legitimate messages aren't missed and that they are released to your Inbox. The actions you can take are listed below, together with details of what happens to the held messages and all future messages from the sender. Each message in the digest must be actioned individually.

Warning: As you can regulate the messages you accept into your Inbox, it is crucial for you to understand the significance of each action before deciding what action to apply to each message.

Action	Example Scenario	Message Delivery	Future Messages
Release / Release All	You've checked the message details displayed in the digest. You: Are not expecting the message(s). Think the content could be useful. Do not want to add the sender to your personal allow list.	Removes the messages from the Hold Queue and they are delivered to your Inbox provided it passes virus scanning, content, and attachment policies.	Messages from the sender are still subject to your administrator's policy checks (e.g. spam content, specific attachments) so may be sent to the Hold Queue.
Permit / Permit All	You've checked the message details displayed in the digest. You: Are expecting the message(s). Recognize the sender as someone you have had previous contact with. Want to add the sender to your personal allow list.	Removes the message from the Hold Queue and they are delivered to your Inbox provided it passes virus scanning, content, and attachment policies.	Messages from this sender bypass all spam checks and are delivered to your Inbox, provided they pass virus scanning, content, and attachment policies.
Block / Block All	You've checked the message details displayed in the digest. You: Do not recognize the sender or the message's content. Suspect it could be malicious. Want to add the sender to your personal block list.	Removes the message from the Hold Queue but doesn't deliver the message to your Inbox.	The sender's email address is added to your personal block list. Messages from them are rejected and won't be delivered to your Inbox.

Frequently Asked Questions

Q:	What happens to the messages if I take no action on messages in the digest?
A:	You do not have to take action on messages in the digest, but we encourage you to do so. If no action is taken on the messages in the digest, you will not be reminded about them and they will expire from the Hold Queue after 14 days. After this period, messages can be retrieved from your personal email archive.
Q:	I've received the following notification when I clicked on an action link. What does this mean?
A:	The action links in the digest are only valid for 14 days. The above notification is displayed if you attempt to release, block, or permit a message after this time period, or if the message has previously been released or blocked.
Q:	I received a digest notification recently for a message but did not action it. Today I received a further digest notification for a different message, but it did not include the held message from a few days ago. Why is this?
A:	Each digest notification only displays details of newly held messages. This is deliberate so as not to spam users with messages. If you receive many digest notifications, try creating a rule in your email client to move them to a separate folder.