Faculty & Staff: Delete Archived and Saved Voicemail Messages

To prevent reaching your voicemail box quota, it is important to regularly delete archived and saved voicemail messages. This guide outlines the steps for checking and managing your voicemail over the phone.

Managing Voicemail Over the Phone

Follow these steps to delete old voicemail messages using your phone:

1. Call the Voicemail Access Number

   • Dial (904) 357-8960 from any phone.

2. Enter Your Extension

   • Enter your 4-digit extension when prompted, followed by the # key.

3. Enter Your PIN

   • Enter your voicemail PIN, followed by the # key.

4. Review Old Messages

   • Press 3 to access and review old messages.

5. Access Saved Messages

   • Press 1 to listen to saved messages.

6. Delete or Save Messages

   • After listening to each message:

     • Press 3 to delete the message.

     • Press 2 to keep and save the message.

7. Finish and Hang Up

   • Once you have reviewed and managed your messages, hang up the phone.

Important Note

• Voicemail Management via Web Browser:

  • Managing voicemail through a web browser is available while on campus. Please see How to Access FSCJ Voicemail from Campus Network - Technical Service Desk - Confluence for further instructions.

By following these steps, faculty and staff can efficiently manage their voicemail messages and avoid exceeding their mailbox quota. Remember to check your voicemail regularly to keep your mailbox organized. If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu.