Faculty & Staff: How to Make a Phone Call

This guide provides instructions for making phone calls using the FSCJ phone system, including campus-to-campus calls, calls to external numbers, toll-free numbers, and long-distance calls.

Making Different Types of Phone Calls

Campus-to-Campus Calls

• Using the Last Four Digits:

  • Dial the last four digits of the telephone number.

  • Example: If the telephone number is 904-646-2300, simply dial 2300.

• Using the Full Number:

  • Dial 9 followed by the full telephone number.

  • Example: Dial 9-904-646-2300.

Calls to External Numbers

• Standard Calls:

  • Enter 9 and then dial the full telephone number.

  • Example: Dial 9-904-646-2300.

Toll-Free Calls

• Dial Toll-Free Numbers:

  • Enter 9 and then dial the full toll-free number.

  • Example: Dial 9-877-633-5950.

Long-Distance Calls

• Dial Long-Distance Numbers:

  • Enter 9, followed by the area code and full telephone number.

  • Example: Dial 9-904-646-2300.

Additional Information

• International Calls: For international calls, ensure you know the country code and enter 9 followed by 011, the country code, and the full number. Additional permissions or codes are required for international dialing.

• Voicemail and Extensions: Use the last four digits for direct campus extensions to reach colleagues quickly.

• Voicemail can be dialed directly by dialing (*) and the 4-digit extension of the college employee you would like to leave a message for.

If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu

Note: Only select personnel have access to dial international calls.