Faculty & Staff: Shared FSCJ Account

This guide will help you add a shared FSCJ email account to Microsoft Outlook. Follow the steps corresponding to your version of Outlook.

For Outlook 2010/2013/2021

1. Open Microsoft Outlook
   Launch Outlook on your computer.

2. Access Account Settings

   • Click the File tab in the toolbar.

   • Click the Account Settings button, then select Account Settings from the dropdown menu.

3. Select Your Email Account

   • In the Email tab, highlight your mailbox.

   • Click the Change button.

4. Modify Settings

   • Click the More Settings button.

5. Add Shared Mailbox

   • Go to the Advanced tab.

   • Click the Add button.

   • Type the shared email address you wish to add.

6. Apply Changes

   • Click the Apply and OK buttons.

7. Complete the Process

   • Click Next, then Finish, and finally Close.

8. Verify the Shared Mailbox

   • The shared mailbox should appear under your main mailbox in the left panel.

For Outlook on Mac

1. Open Account Settings

   • In Outlook for Mac, select the Tools menu, then Accounts.

2. Select Exchange Account

   • In the window that appears, select your Exchange account and click the Advanced button.

3. Add Shared Mailbox

   • Click the Delegates tab.

   • In the section named Open these additional mailboxes:, click the Add button.

4. Search for the Shared Mailbox

   • In the Choose a Person window, type the name of the shared mailbox in the text box.

   • Click the Find button.

   • Select the desired user from the search results list and click Add.

5. Finalize and Verify

   • Click OK to close the accounts window.

   • After a brief period, the shared mailbox will appear as a folder in the View list on the left side.

Additional Information

• If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu