Faculty & Staff: Instant Messaging in Outlook via Teams

Owned by Darshani Paralikar
Last updated: Aug 02, 2024 by Aeoleon Bryant
1 min read

Summary

This article provides instructions on how to initiate an Instant Messaging (IM) session using the Microsoft Outlook app while signed into your Florida State College at Jacksonville (FSCJ) account. You will use Microsoft Teams to send and receive instant messages.

Instructions

Sign into Microsoft Teams

  1. Download and Install Teams: Make sure you have the Microsoft Teams application installed on your device. You can download it from the Microsoft Teams download page if you haven’t done so already.

  2. Sign In: Open the Microsoft Teams application and sign in with your FSCJ work or school credentials.

Start an IM Session

  1. Find a Contact in Outlook:

    • Open the Outlook application.

    • Use the ‘Search People’ area in the top toolbar to find the person you want to send an IM to.

    • Alternatively, if you have an email from the person, open the email and select their name to view their contact card.

  2. Initiate IM Session:

    • On the contact card, select the IM option (chat box icon).

    • This action will open an IM session with the person in Microsoft Teams.

Accept an IM Request

  1. Receive a Message: If someone starts an IM session with you, you will receive a notification in the Microsoft Teams chat area.

  2. Respond: Type your response in the chat box and press Enter to send the message.

Conclusion

By following the steps outlined above, you can effectively start and manage IM sessions directly from Outlook using your FSCJ account credentials and Microsoft Teams.

Contact Information

If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu