Faculty and Staff: Need help with installing printers, scanners, label makers, or other computer equipment? Follow these steps to submit a request for assistance.
Step-by-Step Guide
Visit the Help Portal
Go to help.fscj.edu.
Log In
Click on "Submit a Ticket for Help".
Log in using your FSCJ credentials.
Navigate to the Correct Portal
Under Portals, select "Campus Tech Support".
Click on "Install Computer Hardware".
Complete the Request Form
Fill out all the required fields with the necessary details about the equipment you need assistance with.
Submit Your Request
Click "Send" to submit your request.
After submitting your request, a technician will be assigned to assist you with the installation of your hardware. You will receive updates on the progress of your request via your FSCJ email or help desk ticket.