Campus Tech Support - Contact Information

Faculty and staff members should contact the appropriate number for on-campus technical support related to hardware, computer, printer, or in-classroom issues.

Important Information for Phone or Ticket Requests

When contacting campus technical support, please provide specific details to help expedite your request. Include the following information:

• Campus

• Room Number

• Phone Number

• USERID

• Detailed Description of the Issue or Request

Campus Tech Support Phone Numbers

Submitting a Tech Support Ticket

To submit a tech support ticket, follow these steps:

1. Visit the Help Portal

   • Go to help.fscj.edu.

2. Submit a Ticket

   • Click on "Submit a Ticket".

3. Select the Category

   • Choose "Campus Support" as the Category.

4. Select the Appropriate Subcategory

   • Choose the appropriate Subcategory based on your issue.

5. Complete the Required Fields

   • Include your phone number, campus (location), room number, and a detailed description of your issue or request.

6. Submit the Ticket

   • Click "Submit" to send your request.