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Summary

This article provides instructions for connecting to the FSCJ wireless network available at all campuses and centers of Florida State College at Jacksonville. It also covers troubleshooting tips, frequently asked questions, and best practices for maintaining security while using the wireless network.

Detailed Information

Connecting to FSCJ Wireless Network

The FSCJ wireless network, "FSCJ-Wireless," can be reached accessed from any device that has with wireless accesscapabilities. To connect while on any campus, simply find the “FSCJ-Wireless” wireless network through :

1. Locate the Network: Go to the wireless settings on your device

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1. and select "FSCJ-Wireless" from the available networks.

2. Enter Credentials: Use your college credentials to log in.

3. Accept Certificate: When prompted, accept the

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1. security certificate to complete the connection.

Wireless service is available on every Campus and Center accessible to all enrolled students, faculty, and staff of Florida State College at Jacksonville. All users of the wireless network agree to FSCJ, and users must comply with the Acceptable Use Policy and will operate with these guidelines.

Due to multiple types of devices and different settings for WIFI, we don’t have specific instructions for each device. Below are the required configuration options to enter on a device if it must be manually entered or for troubleshooting.

Settings for WIFI.

Required Configuration Settings

If manual configuration or troubleshooting is needed, ensure the following settings are applied on your device:

• WIFI SSID:

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• FSCJ-

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• Wireless

• Security:

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• WPA/WPA2

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• Enterprise

• Authentication Protocol:

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• PEAP

• EAP Method:

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• dot1x (802.1x)

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• or PEAP

• Inner Authentication: MSCHAPv2

• Phase 2 Authentication: MSCHAPv2

• CA

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• Certificate:

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• Use system certificate

• Domain: http://fscj.org

• Identity:

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• FSCJ userid

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• Password:

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• FSCJ password

Frequently Asked Questions

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Why Can’t I

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Log Into Wireless?

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• Incorrect Password or Timeout: If you enter

  your

  an incorrect password

  incorrectly

  , you will

  be notified on the login prompt. If you enter

  receive a notification. Entering an incorrect password more than

  3

  three times within 60 seconds

  of each other, your device will be put

  results in a

  quarantine for 60 seconds. Any additional attempts to login from that device until the quarantine period is over will cause the lockout timer to reset.

  Virus

  If the device you are using is infected with a virus it may prevent you from connecting properly to the FSCJ-Wireless network.
  You must be

  60-second quarantine, resetting with each further attempt.

• Virus Infection: A virus on your device may prevent successful connection. Ensure your device is set to use DHCP addressing

  on both

  for IP and DNS settings.

• Outdated Drivers

  The drivers for your wireless NIC may be outdated and not be compatible with the connection method used. Contact

  : Outdated network interface card (NIC) drivers may cause issues. Update drivers through the hardware manufacturer, Windows Update, or Apple Software Updates

  for the most recent drivers

  .

• WIFI Profile conflict

  The

  Conflict: If a previous FSCJ-Wireless profile

  may need to be deleted or “Forgotten” to remove stale WIFI network settings. After repeated failure attempts to connect to FSCJ-Wireless, “Forget” the existing FSCJ-Wireless profile on the device, wait 5 minutes and then select FSCJ-Wireless SSID from the available WIFI network list. Enter the correct WIFI settings listed above.

How do I log out of the wireless network?

• exists, it may cause conflicts. "Forget" the existing profile, wait five minutes, and reconnect using the correct settings.

How Do I Log Out of the Wireless Network?

• Microsoft Windows:

  1. Select the wireless icon.

  2. Right-click on FSCJ-Wireless and select "Forget this network."

• Apple

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• macOS:

  1. Click the WIFI icon in the top

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• 1. menu bar.

  2. Select "Network Preferences."

  3. In

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• 1. "Preferred Networks," select FSCJ-Wireless.

  2. Click the

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• 1. "-

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• 1. " button to remove the FSCJ-Wireless profile.

How

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Do I Keep My Computer Safe Using the Wireless Network?

Follow these best practices to maintain security while using the FSCJ wireless network

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:

• Never send

  Avoid sending personal information

  (like

  , such as credit card or social security numbers

  )

  , over the network.

• Don’t access

  Refrain from accessing questionable sites or

  download something

  downloading from

  an

  unknown

  source

  sources.

• Employ

  Install and maintain

  an anti-virus software on your computer

  antivirus software on your device.

Conclusion

Connecting to the FSCJ-Wireless network is a straightforward process requiring your college credentials. If you encounter issues, refer to the troubleshooting section for guidance. Always prioritize security by following best practices when using any wireless network.

Contact Information

If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu.