Students: WIFI (Wireless) on Campus

Owned by Darshani Paralikar
Last updated: Aug 28, 2024 by Aeoleon Bryant
2 min read

Summary

This article provides instructions for connecting to the FSCJ wireless network available at all campuses and centers of Florida State College at Jacksonville. It also covers troubleshooting tips, frequently asked questions, and best practices for maintaining security while using the wireless network.

Detailed Information

Connecting to FSCJ Wireless Network

The FSCJ wireless network, "FSCJ-Wireless," can be accessed from any device with wireless capabilities. To connect:

  1. Locate the Network: Go to the wireless settings on your device and select "FSCJ-Wireless" from the available networks.

  2. Enter Credentials: Use your college credentials to log in.

  3. Accept Certificate: When prompted, accept the security certificate to complete the connection.

Wireless service is accessible to all enrolled students, faculty, and staff of FSCJ, and users must comply with the Acceptable Use Policy.

Required Configuration Settings

If manual configuration or troubleshooting is needed, ensure the following settings are applied on your device:

  • WIFI SSID: FSCJ-Wireless

  • Security: WPA/WPA2 Enterprise

  • Authentication Protocol: PEAP

  • EAP Method: dot1x (802.1x) or PEAP

  • Inner Authentication: MSCHAPv2

  • Phase 2 Authentication: MSCHAPv2

  • CA Certificate: Use system certificate

  • Domain: fscj.org

  • Identity: FSCJ userid

  • Password: FSCJ password

Frequently Asked Questions

Why Can’t I Log Into Wireless?

  • Incorrect Password or Timeout: If you enter an incorrect password, you will receive a notification. Entering an incorrect password more than three times within 60 seconds results in a 60-second quarantine, resetting with each further attempt.

  • Virus Infection: A virus on your device may prevent successful connection. Ensure your device is set to use DHCP addressing for IP and DNS settings.

  • Outdated Drivers: Outdated network interface card (NIC) drivers may cause issues. Update drivers through the hardware manufacturer, Windows Update, or Apple Software Updates.

  • WIFI Profile Conflict: If a previous FSCJ-Wireless profile exists, it may cause conflicts. "Forget" the existing profile, wait five minutes, and reconnect using the correct settings.

How Do I Log Out of the Wireless Network?

  • Microsoft Windows:

    1. Select the wireless icon.

    2. Right-click on FSCJ-Wireless and select "Forget this network."

  • Apple macOS:

    1. Click the WIFI icon in the top menu bar.

    2. Select "Network Preferences."

    3. In "Preferred Networks," select FSCJ-Wireless.

    4. Click the "-" button to remove the FSCJ-Wireless profile.

How Do I Keep My Computer Safe Using the Wireless Network?

Follow these best practices to maintain security while using the FSCJ wireless network:

  • Avoid sending personal information, such as credit card or social security numbers, over the network.

  • Refrain from accessing questionable sites or downloading from unknown sources.

  • Install and maintain antivirus software on your device.

Conclusion

Connecting to the FSCJ-Wireless network is a straightforward process requiring your college credentials. If you encounter issues, refer to the troubleshooting section for guidance. Always prioritize security by following best practices when using any wireless network.

Contact Information

If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu.