Campus Tech Support
Faculty and staff members should contact the following appropriate number for on-campus technical support relating related to hardware, computer, printer, or in-classroom issues on-campus:.
Important Information for Phone or Ticket Requests
When contacting campus technical support via phone or ticket, please be as specific as possible. Include all pertinent information such as campus, room number, phone number, and USERID along with a detailed description of your issue or request.
To reach your local campus tech support via phone:provide specific details to help expedite your request. Include the following information:
Campus
Room Number
Phone Number
USERID
Detailed Description of the Issue or Request
Campus Tech Support Phone Numbers
Campus / Center | Tech Support Number |
|---|---|
Administration Offices | 904-633-5957 |
Cecil Center | 904-779-4142 |
Deerwood Center | 904-997-2744 |
Downtown Campus | 904-632-3321 |
Kent Campus | 904-381-3456 |
North Campus | 904-766-5551 |
South Campus | 904-646-2229 |
Urban Resource Center | 904-632-5068 |
...
Submitting a Tech Support Ticket
To submit a tech support via ticket, follow these steps:
Visit the Help Portal
Go
...
to help.fscj.edu.
...
Submit a Ticket
Click on "Submit a Ticket
...
".
Select the Category
Choose "Campus Support
...
" as the Category.
Select the Appropriate Subcategory
Choose the appropriate Subcategory based on your issue.
Complete the
...
Required Fields
Include your phone number, campus (location), room number, and a detailed description of your issue or request
...
.
Submit the Ticket
Click "Submit" to send your request.