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For technical issues, faculty, staff, and student members can call the Technical Service Desk Monday - Friday 8:00 am - 6:00 pm at 904-632-3151, Option #2 for assistance.
For non-technical issues or any matters outside of normal operating hours, you can submit a ticket via Incident please call 904-646-2300 Monday - Thursday 8:00 am - 6:00pm or Fridays 9:00 am - Noon.
You can submit a ticket at any time by logging into our help portal with your FSCJ credentials at by visiting help.fscj.edu and clicking on Submit A Ticket For Help. To ensure your issue is effectively addressed, please provide as many details as possible.
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