Faculty & Staff: Student Records Contact Information

Owned by Darshani Paralikar
Last updated: Aug 01, 2024 by Aeoleon Bryant
1 min read

Summary

This article provides faculty and staff at FSCJ with information on how to contact the Student Records department for any questions or issues. The aim is to guide users through the process of accessing and using the FSCJ help portal to ensure inquiries are handled efficiently.

Accessing the Help Portal

To direct your questions regarding Student Records, please visit the FSCJ Help Portal:

  1. Visit the Help Portal:

  2. Log In:

    • Use your FSCJ Employee Credentials to log in. This ensures that your inquiry is linked to your professional profile for a prompt response.

  3. Navigating to Student Records:

    • Once logged in, choose the "Student Records" tile. This section is dedicated to all inquiries related to student records and ensures your question reaches the right team.

Submitting an Inquiry

  1. Select the Issue Type:

    • Click on "Other Student Records issues or questions" to specify the nature of your inquiry. This helps in categorizing your request for a more accurate and quicker resolution.

  2. Complete the Ticket:

    • Fill out all the relevant fields in the ticket form. Be as detailed as possible when describing your issue or question. Include your contact information so that the team can reach you if additional information is needed.

  3. Submit Your Request:

    • After completing the form, click "Submit" to send your inquiry to the Student Records team.

Conclusion

For any issues or questions regarding student records, faculty and staff should utilize the FSCJ Help Portal. By following the outlined steps, inquiries will be efficiently directed to the Student Records department for resolution.

Contact Information

If you require further assistance or encounter any issues with the portal, please reach out to the IT Help Desk via the same portal.