WebEx: Audio and Video Best Practice
WebEx – Audio Best Practice
Have one audio source
If you and your colleagues are planning to join a WebEx meeting from the same meeting room, it’s best for everyone to join the web part of the meeting individually from their computers. However, only one audio connection should be made to avoid feedback and echoes.
Designate one person to join the WebEx meeting with audio either by dialing in using a phone or by connecting via their PC. Other participants in the same room should join the WebEx meeting, and turn on their videos but not connect to audio.
Mute yourself
Muting your audio is a good way to prevent unwanted sound from your environment disturbing the meeting. Sounds such as keyboard strokes, breathing, and background chat maybe more audible to other participants than you realize. Click or tap your microphone icon to mute.
Join from a quiet place
If you have a very noisy background, participants will struggle to hear you clearly, so try to join from a quiet location. This is especially important if you are the presenter.
Use a good headset
The best audio experience is achieved with a good internet connection and a good quality headset.
Earbuds can be used but tend to pick up a lot of background noise, so they are not recommended.
When using a headset, place the microphone in front of your chin, not in front of your mouth, to avoid heavy breathing sounds.
WebEx – Video Best Practice
Find your light
Good lightning can make all the difference: too much light behind you can make it look like you're in witness protection, whilst too much light in front can wash you out or create strange shadows. Get it just right by adjusting your curtains or blinds and having a warm light on your desk.
Get your angles right
Position your camera just above eye level. This gives a warm, open look. You might also want to place the camera slightly left or right from your face so that you appear from your favorite angle.
What’s behind you
Think about what’s behind you and in the view of the camera. Clear the clutter and create a backdrop that the people you are meeting with will enjoy seeing. Your background is a great conversation starter and a window to your personality. Don’t want to reveal too much? You can buy pop up screens to hide anything you don’t want others to see.
In a group meeting?
When joining a WebEx meeting with a group of people from a non-TelePresence meeting room (or if not all participants are able to join the web part of the meeting using their laptops), ensure the video camera is directed at the room at large instead of one person. This will make it easier for others to follow the discussion.