Students: Instant Messaging in Office 365
You can start or accept an IM session with someone directly from Outlook Web App.
You can sign in to IM by selecting your name at the top of the Outlook Web App window, then selecting Sign in to IM.
Once you're signed in to IM, select your name again, then select your status.
...
Find the person you want to send an instant message to. You can look them up in People, or find a message from them and select their name to see their contact card. Select IM to open an IM session with that person.
...
A contact might start an IM session with you. The request will appear at the top of the Outlook Web App page. You can either Accept or Ignore the request.
To accept the request and respond, select Accept.
...
Summary
This article provides instructions on how to initiate an Instant Messaging (IM) session using the Microsoft Outlook app while signed into your Florida State College at Jacksonville (FSCJ) account. You will use Microsoft Teams to send and receive instant messages.
Instructions
Sign into Microsoft Teams
Download and Install Teams: Make sure you have the Microsoft Teams application installed on your device. You can download it from the Microsoft Teams download page if you haven’t done so already.
Sign In: Open the Microsoft Teams application and sign in with your FSCJ work or school credentials.
Start an IM Session
Find a Contact in Outlook:
Open the Outlook application.
Use the ‘Search People’ area in the top toolbar to find the person you want to send an IM to.
Alternatively, if you have an email from the person, open the email and select their name to view their contact card.
Initiate IM Session:
On the contact card, select the IM option (chat box icon).
This action will open an IM session with the person in Microsoft Teams.
Accept an IM Request
Receive a Message: If someone starts an IM session with you, you will receive a notification in the Microsoft Teams chat area.
Respond: Type your response in the chat box and press Enter to send the message.
Conclusion
By following the steps outlined above, you can effectively start and manage IM sessions directly from Outlook using your FSCJ account credentials and Microsoft Teams.
Contact Information
If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu