Faculty & Staff: Delete Archived and Saved Voicemail Messages
Every few months, you should check your voicemail and To prevent reaching your voicemail box quota, it is important to regularly delete archived and saved messages so you don't hit the voicemail box quota.To check and manage voicemail messages. This guide outlines the steps for checking and managing your voicemail over the phone, do the following:1. Call .
Managing Voicemail Over the Phone
Follow these steps to delete old voicemail messages using your phone:
Call the Voicemail Access Number
Dial (904) 357-8960
...
from any phone.
Enter Your Extension
Enter your 4-digit extension when prompted, followed by the
#
...
key.
Enter Your PIN
Enter your voicemail PIN, followed by the
#key.
...
Review Old Messages
Press
3to access and review old messages.
...
Access Saved Messages
Press
1
...
to listen to saved messages.
...
Delete or Save Messages
After listening to each message:
Press
3to delete the message.
...
Press
2
...
to keep and save the message.
7. Hang up after you are finished reviewing and deleting messages.
Finish and Hang Up
Once you have reviewed and managed your messages, hang up the phone.
Important Note
Voicemail Management via Web Browser:
Managing voicemail through a web browser is currently unavailable until further notice.
By following these steps, faculty and staff can efficiently manage their voicemail messages and avoid exceeding their mailbox quota. Remember to check your voicemail regularly to keep your mailbox organized. If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu.