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Deleting Office 365 Exchange Account from IOS Mail AppKB0011004

Overview

The following are instructions on how to delete your Office 365 Exchange (Outlook) account from the iOS Native mail client (the mail app on iPhone/iPad).  

Critical Concepts

When having trouble with your email account, deleting your account and re-adding it can solve the issue.

Steps to Take

1. Go to your settings 
   

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2. Go to “Mail” 
   

   

   
   

3. Find “Accounts”
   

   

   
   

4. Your account should be listed under “Exchange.” Click on “Exchange.”
   
   

   

   
   

5. Press “Delete Account.” 
   

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6. Your account should now be deleted. You can confirm this by going back to your list of accounts.
   
   

   

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