Faculty & Staff: How to Update the Global Address Book in OutlookKB0010659
When changes occur within the main Global Address Book (GAL) on the Exchange server, computers running Outlook 2007, 2010, and 2022 may not automatically receive the updates. If this is happening, then you may notice missing, non-existent and/or incorrect entries. Synchronizing your Outlook (cached) address book with the Global Address book may fix these discrepancies. Instances of mail that is bounced back to the sender may also be fixed.
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