Faculty Resource Center

Summary

The Faculty Resource Center (FRC) is a valuable campus-level resource for faculty and staff seeking assistance in producing instructional content. It provides access to a variety of computers, accessories, and specialized software beyond the typical software suite offered by the college. Each FRC is supported by a Multimedia Specialist who can offer guidance and assistance with projects.

Detailed Information

FRC Services

The FRC is equipped with advanced technological resources to support instructional content development. Faculty and staff can utilize a variety of computers, software, and accessories, along with personalized assistance from the Multimedia Specialist available at each center.

Contact Information

To receive assistance or guidance, please contact the Multimedia Specialist at your campus:

  • Downtown Campus: Mark Peters Jr. - (904) 633-8373

  • North Campus: Steve Gunter - (904) 766-6750

  • South Campus: Phillip Delacruz - (904) 646-2178

  • Kent Campus: Paul Hoffman - (904) 381-3687

Equipment Requests

Faculty and staff can request equipment through their respective dean or supervisor. It is important to coordinate with them for any equipment needs.

Hours of Operation

The hours of operation for each Faculty Resource Center vary by campus. Please contact the specific campus directly for their location and hours:

  • Downtown Campus: (904) 633-8373

  • North Campus: (904) 766-6750

  • South Campus: (904) 646-2178

  • Kent Campus: (904) 381-3687

Software Requests

To request software for instructional or academic purposes, follow the procedures outlined below:

  1. Lab Software Requests:

    • The lab software request form, developed by IT staff, is submitted to Campus Presidents for presentation to their Deans. The form is distributed in late April and requires signatures from Deans, Department Academic Supervisors (DASs), and Campus Presidents.

    • Campus Presidents prioritize the software requests based on campus needs.

  2. Academic Software Requests:

    • Log into help.fscj.edu.

    • Click on 'Submit a Ticket for Help'.

    • Click the IT: Technical Service Desk tile.

    • Choose 'Academic Software Request'.

    • Follow the on-screen instructions to submit your software request.

Conclusion

The Faculty Resource Center (FRC) is an essential support resource for faculty and staff at FSCJ, providing access to advanced technology and expert guidance to enhance instructional content. For any assistance, contact the Multimedia Specialist at your respective campus.