Faculty & Staff: WIFI (Wireless) on Campus

Owned by Jon Cunningham (Deactivated)
Last updated: Aug 07, 2024 by Aeoleon Bryant
2 min read

Summary

This article provides instructions and information for connecting to the FSCJ wireless network available on all campuses and centers of Florida State College at Jacksonville. It includes configuration settings, frequently asked questions, troubleshooting tips, and best practices for ensuring security while using the wireless network.

Detailed Information

Availability

The FSCJ wireless network, "FSCJ-Wireless," is accessible to all enrolled students, faculty, and staff at Florida State College at Jacksonville. By connecting to the network, all users agree to comply with the Acceptable Use Policy.

Wireless Configuration Settings

Due to the variety of devices and wireless settings, specific instructions for each device are not provided. However, you can use the following configuration options for manual setup or troubleshooting:

Frequently Asked Questions

How Do I Connect to FSCJ-Wireless?

To connect to the FSCJ-Wireless network, follow these steps:

  1. Turn on Your Device: Ensure your laptop or mobile device is powered on.

  2. Select the Network: Go to your device’s wireless settings and select the SSID "FSCJ-Wireless."

  3. Enter Credentials: When prompted, enter your FSCJ login credentials (these are the same credentials used to log into the Employee Portal).

  4. Trust the Certificate: You may be asked to trust the certificate. Click Continue/Accept/Connect to install it.

    • Note for Apple OS X Users: You may need to enter your computer's username and password (this may differ from your FSCJ credentials).

Once authenticated, you will have access to the college’s wireless network.

Why Can’t I Log Into Wireless?

Several issues can prevent successful connection to the network:

  • Incorrect Password or Timeout: If you enter your password incorrectly, you will be notified at the login prompt. Entering an incorrect password more than three times within 60 seconds results in a 60-second quarantine period, during which additional attempts reset the lockout timer.

  • Virus Infection: A virus on your device may disrupt connectivity. Ensure your device is set to use DHCP addressing for both IP and DNS settings.

  • Outdated Drivers: Outdated drivers for your wireless network interface card (NIC) may be incompatible with the connection method. Update drivers via the hardware manufacturer, Windows Update, or Apple Software Updates.

  • WIFI Profile Conflict: An existing FSCJ-Wireless profile may cause conflicts. To resolve this, "Forget" the existing profile, wait five minutes, and reconnect using the correct settings listed above.

How Do I Log Out of the Wireless Network?

  • Microsoft Windows:

    1. Select the wireless icon.

    2. Right-click on FSCJ-Wireless and select "Forget this network."

  • Apple macOS:

    1. Click the WIFI icon in the top menu bar.

    2. Select "Network Preferences."

    3. In “Preferred Networks,” select FSCJ-Wireless.

    4. Click the "-" button to remove the FSCJ-Wireless profile.

How Do I Keep My Computer Safe Using the Wireless Network?

To maintain security while using the wireless network, follow these best practices:

  • Never send personal information, such as credit card or social security numbers, over the network.

  • Avoid accessing questionable sites or downloading from unknown sources.

  • Install and maintain antivirus software on your computer.

Conclusion

Connecting to FSCJ-Wireless provides easy access to the network for students, faculty, and staff. Following the recommended settings and best practices ensures a secure and efficient wireless experience. For troubleshooting, refer to the FAQ section or contact support if needed.

Contact Information

If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu.