Why Your T-Mobile Hotspot May Be Slower This Month

If you borrowed a T-Mobile Hotspot from the College and notice reduced internet speeds, it may be due to reaching the monthly data usage limit. This article explains what happens when that limit is exceeded and when your Hotspot will return to normal speeds.

Each T-Mobile Hotspot provided to students includes 100GB of high-speed data per month. Once this limit is reached, data speeds may be reduced to 256 kbps, which can significantly affect activities like video streaming, large downloads, or online conferencing.

• Data resets on the 2nd of each month.

• When you go over 100GB of data in a cycle, you may see messages like:

  • “You may temporarily experience slower speeds at locations and times when competing network demands occur.”

  • “You may notice reduced speeds in areas with network congestion.”

  • “You’ll experience slower speeds until your next billing cycle on 06/02/2025.”

These messages are automatically generated by T-Mobile and indicate that your Hotspot is temporarily being slowed down due to high usage.

For example, if your device reached:

• 80GB by May 15, and

• 100GB by May 19,
  you would experience slower speeds until the new cycle begins on June 2.

If your Hotspot is running slowly, it is likely due to reaching the 100GB monthly data limit. This slowdown will automatically reset at the beginning of the next billing cycle, on the 2nd of each month. We understand this can be frustrating, and we appreciate your patience.