FAQ: Computer Labs
- Jon Cunningham (Deactivated)
- Aeoleon Bryant
- Lacrecia Underwood
- Michelle Nifong
Overview
This article provides detailed information about the computer labs available for faculty and staff at our campuses. It covers topics such as software installation, troubleshooting, lab locations, available equipment, and access requirements.
Frequently Asked Questions
Can I Install My Own Software on the Lab Computers?
Installation Restrictions: Only the administrator of the computer can install software on a lab computer.
Software Ownership: Only software owned and/or licensed by the college can be installed on a lab computer.
Requesting Additional Software: To request additional software installations, contact campus tech support at 904-632-3151, option 1.
What Should I Do If I'm Having Trouble Using a Lab Computer?
Tech Support: Faculty or staff members experiencing trouble with a lab computer should contact tech support.
Where Are the Computer Labs and What Are Their Hours?
Locations and Hours: Computer labs are available at every campus and center.
Up-to-Date Information: For lab locations and their most current hours, visit the Library and Learning Commons website. Check the calendar for holiday closings and other scheduled changes.
Faculty Resource Center: Computers are also available in the Faculty Resource Center for assistance with content production for instruction.
Are There Mac Labs on Campus?
Availability: Mac labs are available at all campuses.
More Information: Check with the Library and Learning Commons at each campus for more details.
What Software Is Available for Use in the Labs?
Standard Software: Labs typically have either the Microsoft Office Suite or the Apple iLife and iWork Suite installed, as well as a current Internet Browser.
Additional Software: For information on additional software available in lab computers, contact campus tech support.
How Do I Access the Lab Computers?
Login Requirements: A valid Florida State College at Jacksonville username and password are required to log on to a lab computer.
Login Issues: If you are having problems logging into lab computers, please see the Computer Lab page.
Conclusion
By following these guidelines, faculty and staff can effectively use the computer labs and resources available on campus. For further assistance or specific inquiries, always feel free to reach out to campus tech support.