WebEx: How to Join A Webex Event as an Attendee via Web Browser
KB0010927
Please note: Panelists can join Webex Events via Telepresence video systems. As designed, Attendees can't join Webex Events via Telepresence video systems. If you would like the room of attendees to see the Webex Event, join via computer or laptop and HDMI share the screen to the room displays so all can see and hear.
Option 1: Use Join By Browser Link
#1. At the Event Page, confirm that your Name and E-mail address are correct.
#2. Click on the Join By Browser Link.
#3. Next, after you enter the Event, click on the audio connection button
and choose your audio option to hear the event; choose either:
Use computer for audio
Click the Connect button to enable your computer audio
Call in
Click on the View button to see your Dial-In information. Do Not skip entering in your assigned Attendee ID while dialing in with a phone.
#4. If you encounter issues with this option, proceed to option 2 below.
Option 2: Use Join Now Button
#1. At the Event Page, confirm that your Name and E-mail address are correct.
#2. Click on the Join Now button.
#3. Next choose an installation:
#4. Run a temporary application
Click on the link “run a temporary application”.
a. After your browser downloads the application, open it.
b. If prompted with a Security Warning, choose “Run”. The temporary application will then begin installing, then open the Audio/Video preview window.
c. At the Audio/Video preview windows, choose Use computer audio, test speakers and mic with “Test speaker and microphone”, then click on Join Event.
d. If you have issue with running a temporary application, please proceed with installing the Webex Browser extension by following the steps below.
Install the Webex add-on into your browser
After you clicked the Join Now button, click on the Add Webex buttonDepending on your browser you will do the following:
Chrome
You will get redirected to the Cisco Webex Extension page of the Chrome store
Click Add to Chrome
Click Add extension
At the Audio/Video preview window, choose Use computer audio, test your speakers and mic with “Test speaker and microphone”, then click on Join Event.
FireFox
Click Add Webex to Firefox
At extension prompt, click Continue to Installation
Click Add
At the Audio/Video preview window, choose Use computer audio, test your speakers and mic with “Test speaker and microphone”, then click on Join Event.
Microsoft Edge
Click Add Webex to Edge
You will get redirected to the Cisco Webex Extension page of Edge Add-ons
Click Get
Click Add extension
Wait a moment to be redirected to the Audio/Video preview
At the Audio/Video preview window, choose Use computer audio, test your speakers and mic with “Test speaker and microphone”, then click on Join Event.