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Webex: How to Join A Webex Event as an Attendee via Web Browser

KB0010927

Please note:  Panelists can join Webex Events via Telepresence video systems.  As designed, Attendees can't join Webex Events via Telepresence video systems.  If you would like the room of attendees to see the Webex Event, join via computer or laptop and HDMI share the screen to the room displays so all can see and hear.

#1. At the Event Page, confirm that your Name and E-mail address are correct.

#2. Click on the Join By Browser Link.

#3. Next, after you enter the Event, click on the audio connection button 

 and choose your audio option to hear the event; choose either:

  • Use computer for audio

    • Click the Connect button to enable your computer audio

  • Call in

    • Click on the View button to see your Dial-In information.  Do Not skip entering in your assigned Attendee ID while dialing in with a phone.

#4. If you encounter issues with this option, proceed to option 2 below.

Option 2:  Use Join Now Button

#1. At the Event Page, confirm that your Name and E-mail address are correct.

#2. Click on the Join Now button.

#3. Next choose an installation:

#4. Run a temporary application

  • Click on the link “run a temporary application”.

a. After your browser downloads the application, open it.

b. If prompted with a Security Warning, choose “Run”.  The temporary application will then begin installing, then open the Audio/Video preview window.

c. At the Audio/Video preview windows, choose Use computer audio, test speakers and mic with “Test speaker and microphone”, then click on Join Event.

d. If you have issue with running a temporary application, please proceed with installing the Webex Browser extension by following the steps below.

  • Install the Webex add-on into your browser
    After you clicked the Join Now button, click on the Add Webex button

  • Depending on your browser you will do the following:

    • Chrome

      • You will get redirected to the Cisco Webex Extension page of the Chrome store

      • Click Add to Chrome

      • Click Add extension

      • At the Audio/Video preview window, choose Use computer audio, test your speakers and mic with “Test speaker and microphone”, then click on Join Event.

    • FireFox

      • Click Add Webex to Firefox

      • At extension prompt, click Continue to Installation

      • Click Add

      • At the Audio/Video preview window, choose Use computer audio, test your speakers and mic with “Test speaker and microphone”, then click on Join Event.

    • Microsoft Edge

      • Click Add Webex to Edge

      • You will get redirected to the Cisco Webex Extension page of Edge Add-ons

      • Click Get

      • Click Add extension

      • Wait a moment to be redirected to the Audio/Video preview

      • At the Audio/Video preview window, choose Use computer audio, test your speakers and mic with “Test speaker and microphone”, then click on Join Event.

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