Faculty: Request Canvas Access for Student Incomplete Resolution
KB0010984
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Introduction
This guide provides step-by-step instructions on how to request Canvas access to resolve a student's incomplete grade.
Step 1: Visit Help Center
Go to help.fscj.edu
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.
Click on Submit a Help Ticket in the upper right corner.
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Step 2: Select Canvas Tile
From the Help Center,
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click on the Canvas tile.
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Choose the
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Canvas Access for Incomplete Resolution
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option.
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Step 3: Provide Required Information
Fill in the following details:
Course
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Number
Student EMPLID
Student Name
Last day of I grade contract
Additional comments (optional)
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Step 4: Submit the Request
Click Send.
After submitting, your ticket will be routed, and you will receive an email to
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track the request and
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its resolution.
Conclusion
For questions, email EdTech@fscj.edu. Additional resources and support are available on the help.fscj.edu
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Help Center
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Help Center – Canvas Tile Options
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Canvas Access for Incomplete Resolutions
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website.