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Forward Primary Phone Line with phones.fscj.edu

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This guide provides step-by-step instructions on how to forward your primary phone line using the FSCJ phone system. Following these steps will ensure that your calls are redirected to a new number as needed.

Step-by-Step Instructions

  1. Access the FSCJ Phone Portal

  2. Sign -in with In

    • Enter your FSCJ ID and password to sign in to the portal.

  3. Navigate to Call Forwarding

    • In the left navigation pane, locate and click

    on 
    • on Call Forwarding.

  4. Select Your Primary Line

    • Identify your primary line

    and click on the Forward all call to: check box.
    • from the list of options.

    • Click on the checkbox labeled Forward all calls to:

  5. Add a New Number

    • Click the dropdown box

    and choose 
    • next to the forwarding option.

    • Choose Add a new number from the list.

    The
  6. Enter the New Number

    • Note that the dropdown box will highlight in red, and a message

    will appear to the right that says
    • saying This value is required will appear.

    • Type your new forwarding number in the box

    and select Save.For local 904 numbers, enter
    • .

    • Click Save to apply the changes.

Number Formatting Tips

  • Local 904 Numbers:

    • Enter the number as 9

...

    • followed by the 7-digit number.

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    • Example: For 904-623-0000, enter 96462300.

  • Long Distance Numbers:

    • Enter the number as 9, followed by 1, then the area code

...

    • and 7-digit number

...

    • .

    • Example: For 1-850-646-2300, enter 918506462300.

Additional Resources

  • If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu