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Students: OneLogin Two-Factor Enrollment Instructions

To complete enrollment, students will need to have This guide will help students enroll in OneLogin's two-factor authentication (2FA) to enhance account security. Students will need to use either an Android or iOS device that can download the OneLogin Protect app, a mobile phone capable of text messaging, or a personal email address. Follow the steps below to complete the enrollment process.

Requirements

To enroll in OneLogin two-factor authentication, you will need one of the following:

  • Either an Android or iOS device that can download Device: Capable of downloading the OneLogin Protect app from the Apple App Store or Google Play store

  • A mobile phone capable of text messaging

  • A personal (non Store.

  • Mobile Phone: Capable of receiving text messages.

  • Personal Email Address: Not associated with @students.fscj.edu) email address

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  • .

Enrollment Steps

Step 1: Begin Setup

  1. Access the Portal:

    • Open a browser

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    • Log in using your FSCJ username and password.

  1. Start Enrollment:

    • After logging in, you will

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    • see options to either [Begin Setup] or [Skip For Now].

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    • Select [Begin Setup] to

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    • start enrolling in two-factor authentication.

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Step 2: Select a Two-Factor Authentication Method

Before continuing with setup, you will need to download the free OneLogin Protect app to on your mobile device from the Apple or Google Play store. This app will allow your mobile device to receive a push notification that you can easily accept with a single tap approving your 2nd factor of authentication when needed.

We strongly recommended using the OneLogin Protect app instead of SMS as your default factor, if possible. However, if you do not have a mobile device capable of downloading the application, you may instead select OneLogin SMS or Personal Email on the following screen.

If Selecting the OneLogin Protect App Option
Continue with enrollment by selecting OneLogin Protect from your computer browser from the screen shown below.

Image Removedif you choose this option. This app is recommended for its ease of use through push notifications. If the app is not an option, you can select SMS or Personal Email.

Option A: Using the OneLogin Protect App

  1. Select OneLogin Protect:

    • In your computer browser, choose OneLogin Protect as your authentication method.

  2. Activate the App:

    • Open the OneLogin app on your mobile device

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    • .

    • In your computer browser

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    • , click Activate to

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    • proceed.

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  1. Scan the QR Code:

    • Use your mobile device

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    • to scan the QR code

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    • displayed in your

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    • browser.

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    • In the OneLogin Protect app,

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    • tap the + symbol

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    • to add your account.

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  1. Complete Enrollment:

    • Once the QR code is scanned, you will be enrolled in two-factor authentication and

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    • redirected to the desired website

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    • .

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  1. Note: If

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  1. unable to scan the QR code,

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  1. use the [Enter the code instead] option in OneLogin Protect

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  1. and

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  1. [Can’t scan the code?] in your browser to

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  1. get a registration code

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  1. .

Option B: Using SMS/Text Messaging

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  1. Select OneLogin SMS:

    • Choose OneLogin SMS as your authentication method.

    • Enter your mobile phone number, including the area code, and

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    • click Continue.

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  1. Verify Phone Number:

    • A confirmation code will

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    • be sent to your mobile device.

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    • Enter this code in your browser to verify and complete

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    • enrollment

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    • .

  1. Complete Enrollment:

    • You will

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    • be redirected to the website you were

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    • attempting to access.

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Option C: Using Personal Email

  1. Select Personal Email

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  1. :

    • Choose Personal Email as your

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  1. Verify Email:

    • A custom verification link will

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    • be sent to your

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    • email.

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    • Click the link to verify and complete your enrollment

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    • .

  1. Complete Enrollment:

    • You will

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    • be redirected to the website you were

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    • attempting to access.

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One Last Step!

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Step 3: Add a Backup Authentication Method

It is recommended to configure a secondary authentication method in case your primary device is lost or stolen.To add a secondary method of authentication, go to unavailable.

  1. Access OneLogin Profile:

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    • to access your OneLogin profile

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As you see, this user registered the OneLogin Protect app first, so it is their default method. To add another factor, click on “Add Factor” then select an additional factor you would like to use and complete the setup for the new secondary/backup factor.

 

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    • .

  1. Add a Backup Factor:

    • Click Add Factor.

    • Select an additional authentication method and follow the setup instructions to complete the process.

Additional Information

If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu.