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Webex: How to Join A Webex Event as an Attendee via Web Browser

KB0010927

Please note:  Panelists can join Webex Events via Telepresence video systems.  As designed, Attendees can't join Webex Events via Telepresence video systems.  If you would like the room of attendees to see the Webex Event, join via computer or laptop and HDMI share the screen to the room displays so all can see and hear.

#1. At the Event Page, confirm that your Name and E-mail address are correct.

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#2. Click on the Join By Browser Link.

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#3. Next, after you enter the Event, click on the audio connection button 

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 and choose your audio option to hear the event; choose either:

  • Use computer for audio

    • Click the Connect button to enable your computer audio

  • Call in

    • Click on the View button to see your Dial-In information.  Do Not skip entering in your assigned Attendee ID while dialing in with a phone.

#4. If you encounter issues with this option, proceed to option 2 below.

Option 2:  Use Join Now Button

#1. At the Event Page, confirm that your Name and E-mail address are correct.

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#2. Click on the Join Now button.

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#3. Next choose an installation:

#4. Run a temporary application

  • Click on the link “run a temporary application”.

a. After your browser downloads the application, open it.

b. If prompted with a Security Warning, choose “Run”.  The temporary application will then begin installing, then open the Audio/Video preview window.

c. At the Audio/Video preview windows, choose Use computer audio, test speakers and mic with “Test speaker and microphone”, then click on Join Event.

d. If you have issue with running a temporary application, please proceed with installing the Webex Browser extension by following the steps below.

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Install the Webex add-on into your browser
After you clicked the Join Now button, click on the Add Webex button

Depending on your browser you will do the following:

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Chrome

  • You will get redirected to the Cisco Webex Extension page of the Chrome store

  • Click Add to Chrome

  • Click Add extension

  • At the Audio/Video preview window, choose Use computer audio, test your speakers and mic with “Test speaker and microphone”, then click on Join Event.

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FireFox

  • Click Add Webex to Firefox

  • At extension prompt, click Continue to Installation

  • Click Add

  • At the Audio/Video preview window, choose Use computer audio, test your speakers and mic with “Test speaker and microphone”, then click on Join Event.

Microsoft Edge

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Click Add Webex to Edge

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You will get redirected to the Cisco Webex Extension page of Edge Add-ons

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Click Get

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Click Add extension

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Wait a moment to be redirected to the Audio/Video preview

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Joining a Webex event as an attendee is a straightforward process. This guide will walk you through the steps to ensure you can seamlessly access your event using a web browser.

Steps to Join a Webex Event

1. Access the Event Invitation

  • Open your email or calendar invitation:

    • Locate the email or calendar invite that contains the event details.

2. Register for the Event (if required)

  • Registration process:

    • Click on the Register button within the invitation.

    • Fill in your name and email address.

    • Wait for a confirmation email indicating that your registration has been approved.

3. Join the Webinar

  • Click Join Webinar:

    • Locate and click the Join webinar link in your confirmation email or event invitation.

4. Download and Launch the Webex Meetings App

  • Automatic download:

    • The Webex Meetings desktop app will begin to download automatically.

    • Follow the instructions to install the app if it does not launch automatically.

  • Prompt for Launch:

    • If prompted, click Open Webex to start the application.

    • Alternatively, click Launch webinar to join via your web browser directly.

5. Sign In to Webex

  • Enter your name and sign in:

    • Type in your name as you want it to appear during the webinar.

    • Check the Remember me option for faster sign-in next time.

    • Click Sign in to access all webinar features.

6. Enter the Webinar Password (if prompted)

  • Password entry:

    • If the webinar requires a password, enter it when prompted. The password can be found in your email invitation.

    • Click Continue to proceed.

7. Connect Video and Audio

  • Configure your settings:

    • Ensure your video and audio settings are configured correctly.

    • Click Join webinar to enter the event.

Additional Tips

  • Ensure you have a stable internet connection: This will help prevent any disruptions during the event.

  • Test your audio and video equipment beforehand: Make sure your microphone and camera are working correctly to avoid technical issues.

Additional Information

If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu