WebEx: How to Obtain a WebEx Account
KB0010674
To obtain a Webex account, please submit a request online by clicking on the following link: Activate WebEx Account
If you tried to create a Webex Event Program or tried to create a Webex Event, and you were prompted that you do not have permissions, please send a detailed email to IT-UCAdmins@fscj.edu to check your Webex Meetings Suite licensing.
For more information, see KB0010904 Getting Started with Cisco WebEx Personal Room, WebEx Meetings, and WebEx Events.WebEx accounts are provided to all staff and actively-enrolled students taking a class. If you are a student not currently enrolled in a class, you will not have a WebEx account for that term. Follow the steps below to confirm and access your WebEx account.
Step-by-Step Instructions
Step 1: Access the WebEx Site
Navigate to the WebEx URL: Open your preferred web browser and go to fscj.webex.com.
Step 2: Sign In
Locate the Sign In Button:
Find the Sign In button at the top right-hand corner of the webpage.
Click the Sign In button to proceed.
Step 3: Enter Your Email Address
Input Your Email:
Enter your employee or student email address when prompted.
Make sure you use the official email provided by your institution.
Step 4: Complete Single Sign-On (SSO) Authentication
SSO Portal:
You will be redirected to the Single Sign-On (SSO) portal.
Enter your credentials as required (this may include your email address and password).
Step 5: Access Your WebEx Dashboard
Authentication Success:
Once authenticated, you will be automatically redirected to your WebEx dashboard.
Here you can schedule meetings, join meetings, and access other WebEx features.
Additional Information
Enrollment Requirement: Ensure you are actively enrolled in at least one class to maintain your WebEx account access as a student.
Troubleshooting: If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu