Employee Password Reset
KB0010933
How to reset a forgotten password
Step #1. Navigate to This guide provides step-by-step instructions on how to reset your password using the FSCJ OneLogin system. Follow these steps to regain access to your account safely and securely.
Steps to Reset Your Password
Navigate to the OneLogin Website
Open your preferred web browser.
Enter the URL: https://fscj.onelogin.com/
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Step #2. Click on the ‘Forgot Password’ link
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Step #3. Input your FSCJ username or email address, and click Continue
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Step #4. Choose your authentication factor, and validate it as per normal MFA validation
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Step #5. Set your new password
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in the address bar.
Press Enter to load the page.
Access the Password Reset Option
Look for the “Forgot Password” link on the login page.
Click on this link to initiate the password reset process.
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Provide Your User Information
Enter your FSCJ username, user ID, or email address in the provided field.
Click the “Continue” button to proceed.
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Authenticate Your Identity
Choose your preferred authentication factor (e.g., phone, email, app-based verification).
Follow the normal multi-factor authentication (MFA) validation process to verify your identity.
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Set a New Password
Once your identity is verified, you will be prompted to set a new password.
Enter your new password, ensuring it meets any specified requirements (e.g., length, complexity).
Confirm the new password by entering it again.
Click “Submit” or “Save” to finalize the password reset process.
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Additional Information
Password Requirements: Ensure your new password adheres to security guidelines, typically including a mix of uppercase and lowercase letters, numbers, and special characters.
Security Tip: Avoid using easily guessed passwords such as "password123" or "abc123".
Help and Support: If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu.
By following these steps, you should be able to successfully reset your forgotten password and regain access to your account. Always keep your login credentials secure and update your password regularly to maintain account security.