Faculty & Staff: WIFI (Wireless) on Campus
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Summary
This article provides instructions and information for connecting to the FSCJ wireless network available on all campuses and centers of Florida State College at Jacksonville. It includes configuration settings, frequently asked questions, troubleshooting tips, and best practices for ensuring security while using the wireless network.
Detailed Information
Availability
The FSCJ wireless network, "FSCJ-Wireless," is accessible to all enrolled students, faculty, and staff of at Florida State College at Jacksonville. All users of the wireless network agree to By connecting to the network, all users agree to comply with the Acceptable Use Policy and will operate with these guidelines.
Wireless Configuration Settings
Due to multiple types the variety of devices and different wireless settings for WIFI, we don’t have specific instructions for each device . Below are the required configuration options to enter on a device if it must be manually entered or for troubleshooting.Settings for WIFIare not provided. However, you can use the following configuration options for manual setup or troubleshooting:
WIFI SSID:
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FSCJ-
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Wireless
Security:
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WPA/WPA2
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Enterprise
Authentication Protocol:
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PEAP
EAP Method:
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dot1x (802.1x)
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or PEAP
Inner Authentication: MSCHAPv2
Phase 2 Authentication: MSCHAPv2
CA
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Certificate:
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Use system certificates
Domain: http://fscj.org
Identity:
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FSCJ userid
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Password:
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FSCJ
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password
Frequently Asked Questions
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How
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Do I
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Connect to FSCJ-Wireless?
Follow the instructions below to gain access to the college wireless networkTo connect to the FSCJ-Wireless network, follow these steps:
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Turn on Your Device: Ensure your laptop or mobile device is powered on.
Select the Network: Go to your device’s wireless SSID - settings and select the SSID "FSCJ-Wireless."
Enter Credentials: When prompted, enter your FSCJ login credentials (these are the same credentials used to log into the Employee Portal).
Trust the Certificate: You may be asked to Trust trust the certificate. Click Click Continue/Accept/Connect to allow for installation of the certificateConnect to install it.
OnNote for Apple OS X
NOTE: This is the account used to log onto your computer and may not be the same as your FSCJ credentials.
You have now authenticated to the College’s wireless network.
Users: You may need to enter your computer's username and password (this may differ from your FSCJ credentials).
Once authenticated, you will have access to the college’s wireless network.
Why Can’t I Log Into Wireless?
Several issues can prevent successful connection to the network:
Incorrect Password or Timeout: If you enter your password incorrectly, you will be notified
onat the login prompt.
If you enterEntering an incorrect password more than
3three times within 60 seconds
of each other, your device will be putresults in a
quarantine for 60 seconds. Any additional attempts to login from that device until the quarantine period is over will cause the lockout timer to reset.Virus
If your device is infected with a virus, it may prevent them from connecting properly to the FSCJ-Wireless network.
Users must be Virus Infection: A virus on your device may disrupt connectivity. Ensure your device is set to use DHCP addressing
onfor both IP and DNS settings.
Outdated Drivers
The: Outdated drivers for your wireless network interface card (NIC) may be
outdated and not be compatibleincompatible with the connection method
used.
ContactUpdate drivers via the hardware manufacturer, Windows Update, or Apple Software Updates
for the most recent drivers.
WIFI Profile conflict
The previousConflict: An existing FSCJ-Wireless profile may
need to be deleted or “Forgotten” to remove stale WIFI network settings. After repeated failure attempts to connect to FSCJ-Wireless, “Forget” the existing FSCJ-Wireless profile on the device, wait 5 minutes and then select FSCJ-Wireless SSID from the available WIFI network list. Enter the correct WIFIcause conflicts. To resolve this, "Forget" the existing profile, wait five minutes, and reconnect using the correct settings listed above.
60-second quarantine period, during which additional attempts reset the lockout timer.
How
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Do I
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Log Out of the
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Wireless Network?
Microsoft Windows:
Select the wireless icon.
Right-click on FSCJ-Wireless and select "Forget this network."
Apple
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macOS:
Click the WIFI icon in the top
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menu bar.
Select "Network Preferences."
In “Preferred Networks
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,” select FSCJ-Wireless.
Click the
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"-
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" button to remove the FSCJ-Wireless profile.
How
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Do I Keep My Computer Safe Using the Wireless Network?
To maintain security while using the wireless network
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, follow these best practices:
Never send personal information
(like, such as credit card or social security numbers
), over the network.
- Don’t access
Avoid accessing questionable sites or
download somethingdownloading from
anunknown
sourcesources.
- Employ
Install and maintain
an anti-virusantivirus software on your computer.
Conclusion
Connecting to FSCJ-Wireless provides easy access to the network for students, faculty, and staff. Following the recommended settings and best practices ensures a secure and efficient wireless experience. For troubleshooting, refer to the FAQ section or contact support if needed.
Contact Information
If you encounter any issues or need further assistance, please contact the Technical Service Desk by submitting a ticket at help.fscj.edu.