Faculty & Staff: What to do if There is Trouble With the Telephone or Voicemail
Please contact your local Campus Tech Support for assistance through help.fscj.edu / Campus Tech Support / Other Campus Tech (Client) Support issues or questionsIf you experience issues with your telephone or voicemail at FSCJ, follow these instructions to get the support you need.
Steps to Get Assistance
Access the FSCJ Support Portal
Open your web browser and go to help.fscj.edu.
Navigate to Campus Tech Support
Click on Campus Tech Support from the available options on the portal.
Submit a Support Request
Choose Other Campus Tech (Client) Support Issues or Questions from the list of categories.
Fill out the support request form with details about the problem you are experiencing.
Include any error messages or unusual behavior you have noticed with the telephone or voicemail system.
Submit the Request
Once you have completed the form, submit your request to the tech support team.
Await Assistance
The Campus Tech Support team will review your request and contact you with further instructions or a resolution.
Additional Tips
Provide Detailed Information: When describing the issue, be as detailed as possible to help the support team diagnose the problem quickly.
Follow Up: If you do not receive a response within a reasonable time, consider following up with Campus Tech Support to ensure your request is being addressed.
By following these steps, you can ensure that any telephone or voicemail issues are handled promptly and efficiently. For urgent issues, you may also contact the FSCJ Helpdesk directly by phone.