WebEx: How to Join A Webex Event as an Attendee via Web Browser
KB0010927
Please note: Panelists can join Webex Events via Telepresence video systems. As designed, Attendees can't join Webex Events via Telepresence video systems. If you would like the room of attendees to see the Webex Event, join via computer or laptop and HDMI share the screen to the room displays so all can see and hear.
Option 1: Use Join By Browser Link
#1. At the Event Page, confirm that your Name and E-mail address are correct.
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#2. Click on the Join By Browser Link.
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#3. Next, after you enter the Event, click on the audio connection button
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and choose your audio option to hear the event; choose either:
Use computer for audio
Click the Connect button to enable your computer audio
Call in
Click on the View button to see your Dial-In information. Do Not skip entering in your assigned Attendee ID while dialing in with a phone.
#4. If you encounter issues with this option, proceed to option 2 below.
Option 2: Use Join Now Button
#1. At the Event Page, confirm that your Name and E-mail address are correct.
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#2. Click on the Join Now button.
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#3. Next choose an installation:
#4. Run a temporary application
Click on the link “run a temporary application”.
a. After your browser downloads the application, open it.
b. If prompted with a Security Warning, choose “Run”. The temporary application will then begin installing, then open the Audio/Video preview window.
c. At the Audio/Video preview windows, choose Use computer audio, test speakers and mic with “Test speaker and microphone”, then click on Join Event.
d. If you have issue with running a temporary application, please proceed with installing the Webex Browser extension by following the steps below.
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Install the Webex add-on into your browser
After you clicked the Join Now button, click on the Add Webex button
Depending on your browser you will do the following:
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Chrome
You will get redirected to the Cisco Webex Extension page of the Chrome store
Click Add to Chrome
Click Add extension
At the Audio/Video preview window, choose Use computer audio, test your speakers and mic with “Test speaker and microphone”, then click on Join Event.
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FireFox
Click Add Webex to Firefox
At extension prompt, click Continue to Installation
Click Add
At the Audio/Video preview window, choose Use computer audio, test your speakers and mic with “Test speaker and microphone”, then click on Join Event.
Microsoft Edge
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Click Add Webex to Edge
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You will get redirected to the Cisco Webex Extension page of Edge Add-ons
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Click Get
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Click Add extension
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Wait a moment to be redirected to the Audio/Video preview
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The main steps are listed below. However, you can go to the WebEx instructions page for additional details.
Open your email or calendar invitation.
If registration is required, click Register, submit your name and email address, and open the confirmation email when your registration is approved.
Click Join webinar and the Meetings desktop app downloads automatically for you to install.
Click Open Webex if you're prompted to do so; otherwise, click Launch webinar.
Enter your name as you want it to appear in the webinar, check Remember me, and then click Sign in so you can access the full list of webinar features.
If prompted, enter the attendee password—it's in the email invitation—and then click Continue.
Connect your video and audio and then click Join webinar.