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WebEx: Getting Started with Cisco WebEx Personal Room, WebEx Meetings, and WebEx Events

KB0010904

 

  1. License and activate your WebEx Account Access

 Confirm Confirm that you have access to Webex.  Go to https://webex.fscj.edu and Sign In.

If you attempt to log into the site and are not allowed in, your next step is to contact the Technical Helpdesk Service Desk at (904)632-3151, option 2, or submit a request at help.fscj.edu to get licensed for Webex.  After your account has been licensed, activate your WebEx account by going to https://webex.fscj.edu and Sign In.  Next, continue to Step 2.

 

  1. Set your Host PIN Preference

 While While signed into your WebEx portal, go to Preferences ‘Settings' in the left navigation pane.  Next, in Preferences, click My Personal room ‘Audio and Video’ and enter a new 4-digit pin in the 'Host PINPIN’ field.  (Your host PIN must be exactly 4 digits. It can't contain sequential digits, such as 1234, or repeat a digit 4 times, such as 1111.)  Click Save.

 

  1. Set your Audio Connection Preference

 While While still in your Preferences, click Audio and Video and ‘Audio and Video’ ensure Audio Connection type is set to WebEx Audio.  Ensure there is a check in the box for Display ‘Show global call-in number to attendees.  numbers to attendees’ is activated and shows a check mark. Next, choose your Entry ‘Entry and exit tone setting; we recommend No Tonetone’ setting. We recommend ‘No Tone’.  Click Save.

 

  1. Download and install WebEx Productivity Tools and WebEx Desktop App

 The The Webex Productivity Tools and Webex Desktop App allows you to start and join meetings quickly and easily. You can schedule, start, and join meetings from your desktop or directly from Microsoft Outlook.  Be sure to uninstall any prior versions of WebEx from your computer and Outlook before proceeding further.  Seek assistance with your local campus technician if necessary.

While signed into your WebEx portal, click on Downloads in the left navigation pane.  Beneath Webex Desktop App and Webex Productivity Toolsbottom-left of the screen. Here you will see various options for you to choose from. Beneath ‘Webex App' and 'Cisco Webex Productivity Tools’, click on the respective Download buttonsrespective Download buttons or links.  After the downloads each download is complete, install each one taking using the installation defaultsdefault settings.  Open the WebEx Desktop App and Sign In sign in with your FSCJ email address.  If prompted, click on Import Outlook meetings Meetings to integrate your Outlook calendar with the Webex Desktop App.  After Cisco Webex Productivity Tools installs, you will now have the Webex meetings in your Microsoft Outlook.

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After you complete Steps 1 - 4, please go through the open Cisco Webex Training module in Canvas.Webex Meetings Training Module:  https://canvas.fscj.edu/courses/28499Canvas by clicking this link: Canvas Webex Training Resource

 

WebEx Personal Room (AdHoc Ad Hoc & Informal Meetings)

 A A Personal Room is your own dedicated conference space which is always available and can be launched at any time.  

Your Personal Room will always have the same 9-digit number and URL.  Feel  Feel free to memorize this number and URL.  To  To find this number and URL, log into webex.fscj.edu and on your dashboard Home pageclick on Settings. Then, click on the "More ways to join" link.  You can also find your meeting number by launching ‘My Personal Room’ and the URL to your personal room meeting and in the toolbar, go to Meetings, Information, and see Meeting Numberis listed in the ‘Basic Info’ section.

Be sure you’ve completed items 1-4 above.   You should now be licensed and activated for WebEx.  To  To start scheduling personal room meetings, simply use Microsoft Outlook.  In  In Microsoft Outlook, go to your calendar and start scheduling a meeting.  After  After you set attendees, timeframe, locations, and meeting body text, simply go to the Webex plugin in the upper toolbar, click on its drop-down arrow, and choose Personal Room.  This  This will add your personal room meeting details into your meeting invitation.  Next Next, click Send.

Personal Room Tip:  Use  Use the Lock Meeting feature so other guests don't accidentally drop in on an ongoing personal room meeting.  Locking  Locking your personal room will keep the other guest in your lobby until you admit them. 

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Webex Meetings Training Module:  https://canvas.fscj.edu/courses/28499

WebEx Meetings (Formal Meetings, Committees, and Interviews)

 A A WebEx Meeting is a conference space with its own unique room.  It has its own 9-digit meeting number and is password protected.  You will want to choose Webex Meetings over your personal room if you are hosting a formal meeting, committee, or interview.

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Webex Meetings Training Module:  https://canvas.fscj.edu/courses/28499

 

WebEx Events (Panelists on a virtual stage speaking to attendees sitting in a virtual auditorium)

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When should I use WebEx Events?

  • When I am hosting hundreds of attendees (1,000 max).

  • When I need to keep all attendees muted during the entire event or presentation.

  • When I have multiple presenters and panelists that will share content or speak.

  • If you are combining a live auditorium event with WebEx Events, be sure to have a USB wireless lapel microphone available so you can choose the USB mic as your internal microphone connection from your presentation computer.

Webex Events Quick Start TutorialWebinars Instructions: Click here for Tutorial

 

WebEx Webinars

WebEx Recordings

 

Webex Recording Limits:

  • Recording Retention is 365 days.  Warning: recordings older than the retention period entered will be moved to trash on a daily basis.  It is your own responsibility to download recordings to your computer which you wish to keep longer than the retention period.

  • Again, if you reach your retention period limit, you can download your .mp4 recordings to your computer, or before you record meetings, you can set your recording to save to your computer instead of the cloud.

 

Record on my computer:

  • While you are hosting a meeting, click on the Recording button.

  • In the Recorder drop down selection, choose "Record on my computer".

  • Click on Record, set the recording file location on your computer, and click Save.

  • Click on the Recoding button once again to end Recording.

 

Share Your Webex Recordings:

  • Log into webex.fscj.edu

  • In the left navigation pane, go to Recordings

  • To the right of the recording you wish to share, click on the Share icon

  • In the "Share with specific people" field.  Enter the @fscj.edu or @students.fscj.edu email address.

  • Click Save to send the notification to FSCJ Staff or FSCJ Students.

 

Manage Cisco Webex Meetings Recordings:

https://help.webex.com/en-us/

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      article/n62735y/Webex-%7C-Record-a-meeting-or-webinar

WebEx Meetings Mobile App

 *FSCJ IT Staff is not required to support non-FSCJ mobile devices.  Install mobile app at your own discretion.  You assume all responsibility of supporting your personal device with help from your device provider.

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Full Training Course Video for Webex: https://canvas.fscj.edu/courses/28499/pages/video-full-training-course-hosted-by-webex-admin-jason-rosario?module_item_id=688064