How to Manage Your Service Desk Ticket(s) or Request(s)KB0010870
Go to help.fscj.edu
Click on Guest In the top right of the page
Log in using your FSCJ credentials
Once logged in, click on My Tickets to see a list of all of your Incidents and Requests and their state (Closed, Open, etc).
To view comments and other detailed information about the Incident or Request click on the Incident/Request Number.
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