WebEx - : Getting Started with Cisco WebEx Personal Room, WebEx Meetings, and WebEx Events
KB0010904Getting Started with Cisco WebEx Personal Room, WebEx Meetings, and WebEx Events
License and activate your WebEx Account Access
Confirm Confirm that you have access to Webex. Go to https://webex.fscj.edu and Sign In.
If you attempt to log into the site and are not allowed in, your next step is to contact the Technical Helpdesk at (904)632-3151 or submit a request at help.fscj.edu to get licensed for Webex. After your account has been licensed, activate your WebEx account by going to https://webex.fscj.edu and Sign In. Next, continue to Step 2.
Set your Host PIN Preference
While While signed into your WebEx portal, go to Preferences in the left navigation pane. Next, in Preferences, click My Personal room and enter a new 4-digit pin in the Host PIN field. (Your host PIN must be exactly 4 digits. It can't contain sequential digits, such as 1234, or repeat a digit 4 times, such as 1111.) Click Save.
Set your Audio Connection Preference
While While still in your Preferences, click Audio and Video and ensure Audio Connection type is set to WebEx Audio. Ensure there is a check in the box for Display global call-in number to attendees. Next, choose your Entry and exit tone setting; we recommend No Tone. Click Save.
Download and install WebEx Productivity Tools and WebEx Desktop App
The The Webex Productivity Tools and Webex Desktop App allows you to start and join meetings quickly and easily. You can schedule, start, and join meetings from your desktop or directly from Microsoft Outlook. Be sure to uninstall any prior versions of WebEx from your computer and Outlook before proceeding further. Seek assistance with your local campus technician if necessary.
While signed into your WebEx portal, click on Downloads in the left navigation pane. Beneath Webex Desktop App and Webex Productivity Tools, click on the respective Download buttons. After the downloads complete, install each one taking the installation defaults. Open the WebEx Desktop App and Sign In with your FSCJ email address. If prompted, click on Import Outlook meetings to integrate your Outlook calendar with Webex Desktop App. After Productivity Tools installs, you will now have the Webex meetings in your Microsoft Outlook.
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Webex Meetings Training Module: https://canvas.fscj.edu/courses/28499
WebEx Personal Room (AdHoc & Informal Meetings)
A A Personal Room is your own dedicated conference space which is always available and can be launched at any time.
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Webex Meetings Training Module: https://canvas.fscj.edu/courses/28499
WebEx Meetings (Formal Meetings, Committees, and Interviews)
A A WebEx Meeting is a conference space with its own unique room. It has its own 9-digit meeting number and is password protected. You will want to choose Webex Meetings over your personal room if you are hosting a formal meeting, committee, or interview.
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Webex Meetings Training Module: https://canvas.fscj.edu/courses/28499
WebEx Events (Panelists on a virtual stage speaking to attendees sitting in a virtual auditorium)
When When should I use WebEx Events?
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Webex Events Quick Start Tutorial: https://fscj.service-now.com/esp?id=kb_article&sysparm_article=KB0010918
WebEx Recordings
Webex Recording Limits:
Recording Retention is 365 days. Warning: recordings older than the retention period entered will be moved to trash on a daily basis. It is your own responsibility to download recordings to your computer which you wish to keep longer than the retention period.
Again, if you reach your retention period limit, you can download your .mp4 recordings to your computer, or before you record meetings, you can set your recording to save to your computer instead of the cloud.
Record on my computer:
While you are hosting a meeting, click on the Recording button.
In the Recorder drop down selection, choose "Record on my computer".
Click on Record, set the recording file location on your computer, and click Save.
Click on the Recoding button once again to end Recording.
Share Your Webex Recordings:
Log into webex.fscj.edu
In the left navigation pane, go to Recordings
To the right of the recording you wish to share, click on the Share icon
In the "Share with specific people" field. Enter the @fscj.edu or @students.fscj.edu email address.
Click Save to send the notification to FSCJ Staff or FSCJ Students.
Manage Cisco Webex Meetings Recordings:
https://help.webex.com/en-us/nzpa89j/Manage-Cisco-Webex-Meetings-Recordings
WebEx Meetings Mobile App
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*FSCJ IT Staff is not required to support non-FSCJ mobile devices. Install mobile app at your own discretion. You assume all responsibility of supporting your personal device with help from your device provider.
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Full Training Course Video for Webex: https://canvas.fscj.edu/courses/28499/pages/video-full-training-course-hosted-by-webex-admin-jason-rosario?module_item_id=688064