Daily Spam digest email
KB0010929
Daily Spam Digest Email
To aid in the prevention of unwanted or unsafe emails, the FSCJ email administrator has created policies to ensure messages containing potential junk/spam content or specific attachments aren't delivered directly to your Inbox. Instead, they are held in a quarantine area, called the Hold Queue.
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An example digest is displayed below.
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Using the Digest
The digest lists the actions you can take to ensure legitimate messages aren't missed and that they are released to your Inbox. The actions you can take are listed below, together with details of what happens to the held messages and all future messages from the sender. Each message in the digest must be actioned individually.
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Q: | What happens to the messages if I take no action on messages in the digest? |
A: | You do not have to take action on messages in the digest, but we encourage you to do so. If no action is taken on the messages in the digest, you will not be reminded about them and they will expire from the Hold Queue after 14 days. After this period, messages can be retrieved from your personal email archive. |
Q: | I've received the following notification when I clicked on an action link. What does this mean?   |
A: | The action links in the digest are only valid for 14 days. The above notification is displayed if you attempt to release, block, or permit a message after this time period, or if the message has previously been released or blocked. |
Q: | I received a digest notification recently for a message but did not action it. Today I received a further digest notification for a different message, but it did not include the held message from a few days ago. Why is this? |
A: | Each digest notification only displays details of newly held messages. This is deliberate so as not to spam users with messages. If you receive many digest notifications, try creating a rule in your email client to move them to a separate folder. |
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